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Eventful Philippines

Google Certification project turned startup idea

2023

Product Design

RoleResearcher, Designer, and Developer
StatusSunset
Introduction

Side project turned startup

This project was initially made to comply with the Google User Experience certification requirement - a capstone project. It eventually turned into an attempt to launch it as a startup with a few of my closest college friends. This project was initially called Wedly and eventually renamed to Eventful.

Democratizing event planning

I worked in an events organizing agency before, it blew my introverted mind that my teammates could just come up to businesses and talk to avail their service. I knew I couldn't do what they did. If I try, I want to do this without phone calls and endless scrolling through Facebook groups to find the perfect vendor. This inspired the idea of making event planning widely accessible and democratized. No platform did this, so I wanted to build the first.

Research

Weddings as benchmark

I focused my attention on weddings since these types of events usually demand a wide range of event suppliers. I set myself to understand better how regular folks plan for their weddings and how professional organizers do their magic.

Interviews

The interview explores the wedding planning process of two different approaches. I talked to professional planners and do-it-yourself brides to get insights on what their process is and what problems they encountered. I asked about their initial steps start planning, how they organize thoughts and tasks, including what items are typically listed on checklists. I also included a question on what tools and applications they used to streamline their planning process. I also sought to find out common frustrations and concerns, such as managing tasks and vendor communications, to identify potential solutions or improvements to overcome these challenges and enhance the planning experience.

Banner posted when I was calling for people to interview
Interview call
Facebook Post
I sent out an invite to my network through social media seeking for 3 wedding organizers and 3 individuals who worked on weddings in the past 5 months. I interviewed all volunteers in a span of two weeks.

Professional Event Planners

I made two personas from the interview data. The first is an events coordinator that both works professionally with clients and volunteers to get involved in her friends' events. I found out from the interviews that even seasoned coordinators encounter common problems in the planning process. Issues that can be potentially solved by the right tool.

An image showing details on the coordinator user persona in Eventful
Debora Mara
User Persona
She often encounters problems in dealing with ever-changing guest lists, tight deadlines, and check lists. It's her goal to provide her clients a successful event free of stress.
An image detailing the user story for coordinator persona in Eventful
User Story
Debora wants to work with her clients without unexpected and overlooked hiccups
An image detailing the problem statement of the coordinator persona of Eventful
Problem Statement
Her problem can be used as a basis for making a platform that tailors to the demographic that she represents
An image detailing the hypothesis statement for coordinator persona in Eventful
Hypothesis Statements
In theory, if the platform can provide Debora the tools she needs to efficiently work with her clients, then she can deliver events exceptionally well.
An image detailing the user journey map for coordinator persona in Eventful
Journey Map
I mapped out Deborah's user journey to identify opportunities in each step of her planning process

DIY Planners

The second persona encapsulates the experience of do-it-yourself event planners and the primary market of the platform. I discovered the rigorous effort to pull off an event on their effort. A common sentiment they mentioned was their struggle of looking for vendors because they have zero connections, and that it's hard to make a tasks list because they've never planned an event as big as a wedding. There are a lot of opportunities to solve for DIY planners, but I'm set on solving their primary concern — finding vendors.

An image showing details on the DIY Bride user persona in Eventful
Clarisse Grant
User Persona
Representing the platform's intended market, Clarisse is a hands-on person that wants to organize her own wedding. She's having a hard time finding vendors, and was initially clueless on how to even begin planning.
An image detailing the user story for DIY bride persona in Eventful
User Story
Clarisse wants to find and filter vendors and their services so they can easily compare prices and save money.
An image detailing the problem statement of the DIY bride persona of Eventful
Problem Statement
Clarisse's problem presents an opportunity for creating an online vendors marketplace and perhaps an AI generated plan to help her accomplish her goal.
An image detailing the hypothesis statement for DIY Bride persona in Eventful
Hypothesis Statements
In theory, if Clarisse is able to utilize the platform and it's features, then she will be able to do get help in planning her wedding.
An image detailing the user journey map for DIY bride persona in Eventful
Journey Map
Each stage of Clarisse's journey in planning her event presents several opportunities the platform can address.

Competitive Audits

Part of building a great product involves analyzing what competitors have done and identifying opportunities to stand out. Since there are no local event planning platforms in the Philippines, I reviewed web apps abroad that address similar problems to the one I'm trying to solve. From this audit, I created a report to identify ways to position my platform on par with current players, as well as gaps and opportunities to leverage for a competitive edge.

An image detailing a competitive audit for Eventful
Competitive Audit
I explored Zola, WeddingHappy, Event Planner App, and Attendium to inspect key aspects of their business such as: user experience, interface aesthetic, product offerings, value proposition, and more.

Value Proposition

I identified features to add to the platform as value proposition to our users. Debora Mara, the professional planner, is centered on collaborative planning, and lists and reminders to manage projects simultaneously. Clarisse on the other hand is focused on budget monitoring, and vendor listings

An image detailing the value proposition for users in Eventful
Value Proposition for both personas
Prototyping

Wedly

I worked on the branding and the look of the marketing site early on. I used "Wedly" as a nod to the idea a group of work friends and I made. The initial prototype's theme was centered around weddings and how Wedly can turn their plans into reality.

An image showing the homepage prototype for Wedly, an early version of Eventful
Wedly Homepage
Early Iteration
An image showing as screen of the onboarding flow for Wedly, an early version of Eventful
Onboarding
Early Iteration
I explored a guided customer onboarding process that acts as a "plan wizard" asking essential information so it can provide a step-by-step action plan for the users by the end of the flow.

Eventful Philippines

Eventful Philippines is taking what Wedly had and elevating it to the next level. We are not only meeting the needs of wedding planners but also catering to all types of events. Our aim is to make event planning in the Philippines as accessible as possible, making the country eventful in the most literal sense. We also considered how we can empower event vendor businesses across the Philippines. By doing this, we not only help them generate good revenue but also serve the users we aim to assist.

An image showing as screen of the homepage for Eventful
Homepage
Features a list of vendors categorized by type, a hero section with a background of videos of events made with Eventful along with a search bar for a quick search.
An image showing a screen from Eventful's vendor page
Vendor Page
Vendor pages feature details of their offerings, it lists their services along with the deals their potential customers can avail. All users will be able to see the vendors they add to a particular event they're trying to organize.
An image showing a screen from Eventful's booking request
Booking Requests
Booking requests are sent to vendors simultaneously or individually, this can help ensure that bookings are within the range of the customer's set budget. Users are informed through email or SMS about their booking's status.
An image showing a screen from Eventful's all events page
All Events
Customers can monitor the events they organize, no matter how many they have. This is best for professional organizers that handle multiple events at once.
An image showing a screen from Eventful's booked event vendors page
Event Vendors
Each event's vendors can be monitored through this page, it previews booking status and the payments users make to their vendor.

Eventful Vendor Portal

Designed for event vendors to easily market their services on the online marketplace. It has an onboarding flow that have them provide information about their business so the system can categorize their profile appropriately on the site.

An image showing a screen from Eventful's booked event vendors page
Registration
Vendors interested to partner with Eventful goes through a convenient onboarding flow to introduce their business to the system.
An image showing a screen from Eventful's Vendor portal login page
Vendor Web App
The web app is for vendors to add and edit the services they list on their vendor page
Side Projects

Wedding Reception App

Some projects were built to test Eventful's features. These were side projects that can be integrated into the bigger system later. There was a market in the weddings space that demanded an app that helps guests get situated to their table assignment during receptions, so I made a Reception App.

An image showing an actual app made for an event
Wedding Reception App
An app that when you scan the QR code, it asks for the guest's name, and points them to where they should sit during reception. It also lets them know who they're seated with.

Retreat Check In

Retreats, another type of event that had someone approach the Eventful team to build a tool to manage their guests and volunteers. We helped two retreats accomplish this goal. The dashboard tracks all guests checking in and assigns them to a bus that will drive them to the retreat venue, it also monitors volunteers and guests arriving at the campsite.

An app showing screens from Eventful's event check-in app
Admin Dashboard and Guest Web App
Guests who enters their ticket ID through the app gets assigned to a bus and informed of their room number. Admin users get to monitor everything behind the scenes.
Conclusion

Potential realized

There was no doubt that there's a huge events space in the Philippines to tap. The interviews confirmed that, my friends who heard of the idea was looking forward to a launch, and the clients we take in for side-projects was enthused of the tools we provide them. Perhaps with proper funding and a committed team, Eventful can still someday be a real thing. I mean, I already registered the business after all.

Time and effort required

Even though I had such a great time building and pursuing this idea of an eventful Philippines, I decided to sunset the project late 2023 because of opportunities to live abroad. I believe I improved in quite a broad range of technical skills working on this project. I'm excited to use it in future opportunities to come.

Sunset in 2022This project is archived
You can learn more about this project by reaching out.